Privacy Policy

Information you provide

When you contact Pocono Repair, we receive the information you choose to share, such as your name, email, phone number, property town or ZIP code, requested service, and project description. Please do not submit payment details, access codes, passwords, or other sensitive information through our inquiry forms.

How inquiry information is used

We use inquiry information to respond, discuss the requested work, coordinate next steps, and maintain relevant business records. We also send a confirmation email to the address supplied in a form. Sending a service inquiry is not a request to join an email marketing list.

Website forms, storage, and email

This website uses WordPress and Elementor forms. Form entries are stored in the website administration system and sent to the Pocono Repair inquiry recipients at rscolnick@narsunproperties.com and liz@narsunproperties.com. Website administrators and people responsible for responding to inquiries may access those records. Hosting, website support, and email providers may process information to operate these services.

Technical information and cookies

The website and its service providers may process technical information such as IP address, browser information, page requested, submission time, and security or server logs. WordPress and website features may use cookies or similar browser storage for essential functions, administration, security, and popup behavior. You can manage cookies in your browser, although blocking some storage may affect features.

Spam protection

Our forms use a hidden honeypot field to help identify automated submissions. When Google reCAPTCHA is enabled, Google processes information about browser and device interaction to assess possible automated activity. Google’s Privacy Policy and Terms of Service apply to that service.

Retention and your requests

Inquiry records may remain in website storage, email, and related business records while they are needed to address requests, manage ongoing work, maintain appropriate records, or meet applicable obligations. Contact us to ask about access, correction, or deletion of information you submitted. We may need to verify a request and consider any records that must be retained.

Other websites

Links may take you to other websites, including Google or a service provider. Their privacy practices are governed by their own policies. This policy describes the Pocono Repair website and its inquiry process.

Changes and contact

We may update this policy when website features or information practices change. The date below identifies the current version. For questions about information submitted through this website, email rscolnick@narsunproperties.com or call (570) 319-0000.